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Non-Emergency Medical Transportation services are meant for people who need help getting to medical appointments but don’t require an ambulance. It’s all about providing safe, accessible transportation for those with medical, mobility, or financial challenges.
CaringMiles serves entire Orange County and Los Angeles County
We recommend scheduling reservations at least 24 hours prior to your appointment, but we can accommodate last minute booking based on availability.
We understand that plans can change. You can cancel or reschedule your appointment without charge up to 24 hours in advance. For cancellations or changes made less than 24 hours before the appointment, a cancellation fee may apply.
At this moment, we are only working with Private Pay clients, as we are awaiting approval confirmation from Medical to be approved NEMT transportation provider.
We understand the cost can be concern, NEMT services are designed to provide a higher level of care and safety. Our drivers are trained to assist patients with mobility issues, and vehicles are fully equipped to transport wheelchairs, walker, or other medical devices safely.
Yes, our vehicles are wheelchair-accessible vehicles (WAV) and are specially designed or modified to safely transport passengers who use wheelchairs, power chairs, or mobility scooters. These vehicles allow for easy entry, secure seating, and a comfortable ride. Key Futures - fold-out ramps, spacious interior, 4-point securement system, lap and shoulder belts, low floor and raised roof designed for headroom, ADA compliant.
We prioritize passenger safety through a combination of trained staff, specialized vehicles and strict safety protocols:
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trained and certified drivers
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proper use of securement equipment
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clean, inspected vehicles
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real time communication and monitoring
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compliance with regulations
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passenger support
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Yes, we can transport both minors and elderly individuals with special needs, and these services are specifically designed to cater to their unique requirements, ensuring safety, comfort, and support throughout the trip.
We absolutely offer this service, this means driver will pick you up at your front door and delivers you directly to the door of your appointment, home, or any other destination.
