Resolving Challenges, Achieving Your Transportation Goals
CaringMiles Medical Transportation is professional non-emergency transportation service (NEMT) helping safely transport your loved ones to their next dialysis treatment, physical therapy session, and all non-emergency trips in a timely manner.
Why choose us?
We're here to help .... we go beyond just transportation, we provide a comfortable and personalized experience for every passenger.
We are passionate .... about every passenger that we transport and recognize that each one has unique requirements.
At CaringMiles Transportation, our services offer a wide variety of service types to ensure your loved ones receive the exact type of proper care that they deserve.
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Locally Owned
We are more than service - we're part of your community. As a locally owned and operated business we are proud to provide transportation that feels personal, caring and close to home.
Door to Door Service
Our door-to-door service means we go beyond just picking you up at the curb. From the moment you leave home to the moement you arrive at your destination, we're with you every step of the way.
Commercially Licenced
We are fully commercially insured, meeting all state and industry requirement for non-emergency medical transportation providers. You and your loved ones are protected during every ride.
Extensive Experience in Transportation
We bring years of hands-on experience
in transportation industry allowing us to deliver efficient, reliable and well-coordinated transportation services
Complimentary Amenities
We are committed to making every ride as comfortable and stress free as possible. That's why we offer thoughtful complimentary amenities - access to phone charges, bottled water, sanitizing wipes - to help you feel relaxed and cared for during your trip
Very Affordable Private Pay Rates
We believe everyone deserves access to safe, reliable transportation - without financial stress. That's why we offer competitive and transparent pricing - fair pricing with no hidden fees, customs quotes based on your needs and distance.
CPR , AED, First Aid through Red Cross
Red Cross certification on training that teaches drivers how to handle medical emergencies.
ADA Compliance Training
Training on how to follow the Americans with Disabilities Act—covers respectful and lawful ways to serve people with disabilities.
HIPPA Awareness
Training on how to protect patients’ private health information and keep trips confidential.
Securement Techniques
Securement training provided to ensure safe usage of tie-downs, straps and ramps
Defensive Driving Course (DDC)
A safety-focused class that teaches how to avoid accidents and drive carefully, especially with passengers.
PASS Passenger Assistance Certificate
PASS certification for Passenger Assistance, Safety, and Sensitivity. Training designed to teach drivers how to safely and respectfully assist passengers
Clean Driving Record
Clean driving record, means driver has safe, reliable history behind the wheel
Background, Drug and Alcohol Screening
Regular testing to ensure drivers are sober and not under the influence while working.
Background Check
A criminal history check to make sure the driver has a safe and trustworthy past.
Non-Emergency Medical Transportation services are meant for people who need help getting to medical appointments but don’t require an ambulance. It’s all about providing safe, accessible transportation for those with medical, mobility, or financial challenges.
CaringMiles serves entire Orange County and Los Angeles County
We recommend scheduling reservations at least 24 hours prior to your appointment, but we can accommodate last minute booking based on availability.
We understand that plans can change. You can cancel or reschedule your appointment without charge up to 24 hours in advance. For cancellations or changes made less than 24 hours before the appointment, a cancellation fee may apply.
At this moment, we are only working with Private Pay clients, as we are awaiting approval confirmation from Medical to be approved NEMT transportation provider.
We understand the cost can be concern, NEMT services are designed to provide a higher level of care and safety. Our drivers are trained to assist patients with mobility issues, and vehicles are fully equipped to transport wheelchairs, walker, or other medical devices safely.
Yes, our vehicles are wheelchair-accessible vehicles (WAV) and are specially designed or modified to safely transport passengers who use wheelchairs, power chairs, or mobility scooters. These vehicles allow for easy entry, secure seating, and a comfortable ride. Key Futures - fold-out ramps, spacious interior, 4-point securement system, lap and shoulder belts, low floor and raised roof designed for headroom, ADA compliant.
We prioritize passenger safety through a combination of trained staff, specialized vehicles and strict safety protocols:
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trained and certified drivers
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proper use of securement equipment
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clean, inspected vehicles
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real time communication and monitoring
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compliance with regulations
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passenger support
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Yes, we can transport both minors and elderly individuals with special needs, and these services are specifically designed to cater to their unique requirements, ensuring safety, comfort, and support throughout the trip.
We absolutely offer this service, this means driver will pick you up at your front door and delivers you directly to the door of your appointment, home, or any other destination.
our reviews
Hear from Our Happy Passengers
At CaringMiles Transportation , we believe every ride should feel safe, smooth, and supported. But don't just take our word for it - explore the stories and reviews from our passengers who rely on us for compassionate, on-time transportation every day.
Sandra W., dialysis patient
“Very professional”
"From the moment I booked, I felt at ease. The driver was kind, professional, and right on time. I finally feel confident getting to my appointments without stress."
Michael R., family caregiver
“Ride secure and comfortable”
My father uses a wheelchair, and Caring Miles has been a lifesaver. The van was clean, and the driver made sure he was secure and comfortable. Truly exceptional service."
Mark W., repeat rider
“Very Helpfull”
"They’re always on time and the drivers are so respectful. As a senior, I appreciate how patient and helpful they are. I wouldn’t use anyone else."
